Analysis July 2024: The dangers of ticket reselling

Last Night of the Proms_Credit Chris Christodoulou (8)

With the music festival season already under way, how can venues and festival organisers help protect customers from the scourge of online secondary ticketing sites?

This summer’s BBC Proms festival, which begins on 19 July, has already enjoyed record-breaking online ticket sales, with 103,000 tickets sold on the opening day of booking. All the seats for 15 Proms at London’s Royal Albert Hall (RAH) were sold out within two days…

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